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SHIPPING INFORMATION
Delivery Cycle · Delay Scenario · Time Limit Standard
This chapter clarifies the platform’s standard shipping cycle and reasonable delay scenarios, standardizes user cognition of delivery time, and avoids experience deviation caused by inconsistent time expectation.
⏱️ In-stock conventional orders will be sorted, packaged and shipped within the standard delivery cycle after payment confirmation, with efficient delivery and stable speed.
⏱️ Pre-sale orders, customized orders and activity peak orders will follow exclusive delivery cycle rules, and the estimated delivery time will be displayed on the order page in advance.
⏱️ Objective factors such as bad weather, logistics line adjustment and holiday traffic peak will cause reasonable delivery delay, which belongs to normal service fluctuation.
⏱️ Address information errors, incomplete receiving information and user-initiated delivery suspension will lead to delayed shipment and signing, which shall not be regarded as platform delivery abnormality.
⏱️ The platform will actively synchronize delay prompts for all delayed orders to ensure users can grasp the latest delivery progress in real time.